Kia u ki te whakapono, kia aroha tetahi ki tetahi

Hold strong to your beliefs and love one another


COVID-19 Te Rarawa Update 

At Te Rūnanga o Te Rarawa we are mindful of the impact COVID-19 (coronavirus) has on our whānau, hapū, marae, iwi, communities and nation. This virus is unprecedented and the wellbeing of our whānau is our highest priority.

We are asking everyone to do all they can to reduce the infection rates and transmission.   

Whenever our alert levels change please think about the vulnerable people in your lives and in your community.  Always keep in touch with one another, check-in on them routinely and assist their needs, especially with tasks such as shopping and travelling to doctors appointments.

All around, if we all do our part, we ensure the wellbeing of not only our own whānau but for all whānau of Aotearoa.

Please prepare, be vigilant and most of all, stay calm and be kind.

Our Te Runanga o Te Rarawa office in Kaitaia is operating in accordance with current COVID19 guidelines.  Please call us if you need some assistance.

Please phone: 0800 TE ORANGA (0800 836 72642) or 408 0141

 between the hours of 9.00am - 5.00pm or

Email us on:


Kia hono - Keep connected with whānau and kaumātua.  Look after one another.

Find out the Alert Level for your region.

Keep well informed by checking out the nations updates as they are released.  When our Alert Levels change, make sure you and your whānau understand what is required of you to keep everyone safe from exposure and infection.  Korero openly with your whānau about what it means to "self isolate" and "social distancing" and other kaupapa around COVID-19. 


Current Alert Levels



Stay in your bubble as much as possible, continue isolating if you are vulnerable.  Extend bubbles to get support but plan your bubbles' safety.

  1. Stay in your bubble.  Maintain the bubble you have to reduce the chance of transmission.  Evidence has shown that the spread of the virus moves when we do, so be vigilant whanau.

  2. You can extend your bubble to include whanau who have been isolated during Level 4.  These would include your vulnerable whanau and friends.  You can also bring in whanau and caregivers into your bubble to support you with your tamariki if required.  Have that discussion and agreement about keeping your bubble safe.

  3. Kaumātua aged 65 years and over who have not been vaccinated are encouraged to stay home until they have been.  If not, then please practise at Alert Level 4 rules , and its' highest tikanga of keeping safe.

  4. Keep a good tikanga of social distancing when you are away from your home.  Wear masks, sanitise as often as you need to.  2m in public places and 1m in controlled spaces such as your workplace.

  5. Schools remain close for those whose parents are not essential workers.  Schools may be open for families who are essential workers, masks are mandatory for children aged 12 years and above.

  6. Regional travel is highly restricted so please go to the COVID-19 website and read the Travel guidelines.

  7. Gatherings again like travel are also highly restricted and we encourage our whanau to read the Gatherings guidelines as well.

  8. Finally, If you have flu likes symptoms, STAY HOME, CALL your health provider or Healthline on 0800 358 5453.

Locations of interest

We urge whānau to keep an eye on the "locations of interest" updates, especially when Aotearoa Alert levels change.  This way you and your whānau can learn to avoid these locations and keep yourselves safer during times when community transmission is happening.  Remind your friends and whānau to keep checking where the locations of interest are as well. 

You can also check out the Contact tracing locations of interest map.

COVID-19 symptoms

Symptoms can include one or more of the following: 

- a fever of at least 38OC

- a worsening cough

- shortness of breath

- sneezing and runny nose

- temporary loss of smell or altered sense of taste

Less common symptoms may include:

- diarrhoea

- headache

- muscle pain or body aches

- nausea

- vomiting

- confusion or irritability

These symptoms do not necessarily mean you have COVID-19.  The symptoms are like other illnesses that are much more common, such as colds and flu.

Time for symptoms to appear

Symptoms can take up to 14 days to show after infection.  A person with COVID-19 can pass it on to others from up to 2 days before showing symptoms.

Sometimes people may have COVID-19, but not have any symptoms.

If you have any symptoms

1. Talk to a health professional

If you have cold flu or COVID-19 symptoms, stay home and call:

- Healthline for free on 0800 358 5453 

- your doctor, or

- your iwi health provider

A health professional will tell you whether you fit the criteria for testing.  Call your doctor before visiting.

If you are outside New Zealand call +64 9 358 5453 or your doctor.

2. While you have symptoms

- Stay home.  Do not go to work or school.  Do not socialise.

- Call your doctor or Healthline and check if you should get tested.

- Wash your hands often.

- Sneeze into your elbow, and disinfect shared surfaces often.

- If health authorities tell you to self-isolate, do so immediately.  If you are waiting for test results, you will also need to self-isolate.

Information about testing for COVID-19

3. How COVID-19 spreads 

COVID-19, like the flu, can be spread from person to person.

When a person with COVID-19 coughs, sneezes or talks, they may spread droplets containing the virus a short distance, which quickly settle on surrounding surfaces

You may get infected by the virus if you touch those surfaces or objects and then your mouth, nose or eyes.

That’s why it’s important to use good hygiene, regularly wash and thoroughly dry your hands and use good cough etiquette. 




4. Personal hygiene is critical  

- Hygiene ,Wash hands thoroughly; using soap and water is  best. 

- Use hand sanitiser or antiseptic wipes when necessary.

- Cover your mouth when you cough or sneeze into your arm or use tissues.

- Keep physical distance (2-3m)

- Clean and disinfect ‘high touch’ surfaces such as doorknobs, benches and table tops frequently. 


5. Social distancing is also critical to prevention:

- Follow Social distancing instructions in all Levels.

- Read about social distancing for each Alert Level

- Wear a mask at all times as advised in our Alert level guidelines



6. Preventing the spread  

- Stay home if you feel unwell before and especially during isolation

- Practice personal hygiene as outlined

- Put used tissue in the bin or bag immediately

- Avoid close contact

- Try not to touch your face (Eyes, nose and mouth)

- Avoid personal contact such as kissing, sharing cups or bottles

- Good nutrition and rest assists with resilience to infection


Vaccination information

The Ministry of Health is currently offering free vaccinations nationwide.  With vaccination sites operating under alert level 4 conditions the physical distancing requirements and other safety measures means capacity will be reduced,

- This means appointments may be postponed.

- If your appointment is postponed, you will be contacted by the Ministry of Health, your DHB (District Health Board) or healthcare provider.

- If you don’t hear from anyone, please attend your scheduled appointment time. 

The 40+ age band opened so any whānau in that age band can visit to make their bookings.

To make a whānau booking call 0800 28 29 26.

We encourage you to take up the invitation to book your vaccine.

To find out where you can get you or your  whānau vaccinated:

Like and follow our local Māori Health providers here in our local Far North Taitokerau Region please follow the links below for their daily updates:  

Te Hiku Hauora

Whakawhiti Ora Pai Community Health Centre

Hauora Hokianga / Hauora Health

For the rest of Aotearoa, please visit https:/

He puna kaumātua, he puna mātauranga 
Through the wisdom of our elders, comes knowledge.


Whanau accessing Health related emergency services

Whānau are still able to call 111 and access health services

We’ve heard reports that some whānau are calling Healthline instead of 111 for emergencies, including calling for an ambulance. This is an obvious concern due to the delays we’re currently experiencing with Healthline. 

We want to remind you and your whānau that health services are still operating safely under Alert Level 4 protocols.  

If you need urgent medical assistance for severe symptoms or if you have a serious injury, please call 111. 

It is important that anyone who needs care, for any reason, seeks it – kaua e takaroa, do not delay.  
Support is still available for our whānau.


It is okay to ask for help.

As we continue with Alert Level 4 restrictions, there are a range of people and agencies available to help whānau in need. You can find a list of available services and support on the Unite Against COVID-19 website.

The list includes kōrero on accessing food, financial support, animal welfare advice, mental health and addiction support, renting and tenancy advice, and support on family and sexual violence. 

Please share this with whānau and friends to ensure everyone knows what is available to them. 

Managing your stress and emotional wellbeing during this time is as important as managing your physical health.  There is a range of FREE COVID-19 tools and resources available to help and guide whānau through the tough times.

There are support systems all around the nation, please take time to look through the links and locate the help you need.  You can also call us here at Te Runanga o Te Rarawa and will help you locate the services you need.  

“Te taha tinana, taha wairua, taha whānau me te taha hinengaro ngā poupou o te whareora”.


To find Mental Health and Addiction services: 

- Free call or Text 1737 to speak to a trained counsellor 

Lifeline: 0800 543 354 or send a text to HELP (4357) for free (24/7)

- Suicide Crisis Helpline: 0508 828 865 (0508 TAUTOKO) (available 24/7)

- Youthline: 0800 376 633 or text 234 (available 24/7) 

- Kidsline: 0800 543 754 (available 24/7) 

- Whatsup: 0800 942 8787 (12pm to 11pm)

- Depression helpline: 0800 111 757 or text 4202 (available 24/7) 

- Anxiety helpline: 0800 269 4389 (0800 ANXIETY) (available 24/7)                              -

- Rainbow Youth: (09) 376 4155 or

- Download the Manaaki Ora app from Te Rau Ora


Tangihanga and social gatherings 

When in Alert Level 4, parts of our tikanga is suspended according to the governments rules.  You must remain at home unless you are an essential worker.  Attending funerals, tangihanga, church services etc, are forbidden in Alert Level 4.

To help prevent the spread of COVID-19, gathering for funerals and tangihanga is not permitted while Aotearoa is at Alert Level 4. All gatherings are suspended.

Bereaved whānau from all cultures and backgrounds will find this time challenging. This makes it even more important to treat each other with manaaki and aroha. 

If someone in your whānau or in your mirumiru (bubble) passes away, the following steps can help you make the necessary arrangements:

- Contact the health provider/doctor of the person who has passed away — ideally this should be done by someone in the same mirumiru.

Funeral directors will continue working during Alert Level 4. They will be able to guide you on the best options for your situation, which may include:

- Livestreaming services on social media, or videoing them for later viewing.

- Holding the funeral or tangi after the Alert Level 4 restrictions ease.

- Holding a memorial service later, when restrictions on hui are lifted and it is safe to do so.

It is also for each marae and hapū to decide and uphold their own tikanga as safely as they can at every Alert Level.  There will be times when we must review selected parts of tikanga whenever the countrys' alert levels change. Temporary suspension of tikanga has happened with previous pandemics.

When the nation is not in Alert Level 4, we may resume certain community activities but we must always consider the current Alert Level our nation is in at all times.

- Marae may have to close and/or suspend usual tikanga or kawa.

- Kaikorero should mention changes in their tikanga or kawa during their mihimihi.

- We recommend serious consideration to placing rāhui on harirū, hongi and kihikihi.  This helps prevent the spread. 

- At tanighanga, you may consider a closed casket, depending on the your regions' Alert Level status.

- Per the Ministry of Health advice, if you're unable to use sanitisers, wash hands with soap and water for 20 seconds or more.  To conserve water, turn the tap off while scrubbing hands.

- Disinfecting all high touch surfaces regulary.

Some ideas worth discussing with whānau, marae, kaumatua, church leaders and their community:

- Keeping hand sanitisers at the entrances.

- Signage and QR posters at entrances.

- Inform attendees of tikanga/kawa of the tangi, "closed casket," or "tikanga for the service and burial etc.

Access to food or essential items

If you are sick or can’t leave home to buy food or essential supplies, you can ask whānau, friends or neighbours to drop off goods and groceries for you.  

Try food delivery options such as My foodbag orHello Fresh
You can also try your local supermarket’s click and collect services if available. 

Staying safe when getting food delivered or delivering kai 

- Deliveries should be contactless and kept local 
- Remember to maintain physical distancing and wear a face covering 

Financial help to buy food 

If you need financial help to buy food, Work and Income may be able to help.

Visit for more information. 

You can apply for a main benefit online and check your eligibility for food assistance at 

Phone numbers available to also ring: 

0800 559 009   (MSD General Line) 
0800 552 002   (MSD Seniors 65+) 
0800 88 99 00  (StudyLink Students) 


If you need food urgently your local foodbank may be able to help. To find a foodbank near you, try the Family Services Directory website

If you have tried and can’t access support through any of the options above, contact your local Civil Defence and Emergency Management (CDEM) Group. Go to:

Financial information and support for Business

COVID has impacted our "Small to medium sized" Business and this will have implications on their employees.  It is important for business owners to learn and  get familiar with assistance that are available to them at this time. 

The Wage Subsidy Scheme (WSS)allows eligible employers anywhere in the country to apply for the WSS if they expect a loss of 40 percent of revenue as a result of the lockdown. 

The Resurgence Support Payment (RSP) at this time. is available if firms incur a loss of 30 percent of revenue as a result of the lockdown.

The Leave Support Scheme (LSS)provides a two-week lump sum payment of either $585.80 per week for fulltime workers, or $350 per week for part-time workers, who must self-isolate and cannot work from home.

The Short-Term Absence Payment (STAP) provides a one-off (once per 30 days) $350 payment for workers who must miss work due to a COVID-19 test and cannot work from home.


Please remind your friends and whānau to get information on COVID-19 and the vaccine from our trusted sources – the Ministry of HealthUnite Against COVID, and Karawhiua channels. 

For guidance on protecting yourself and your whānau from COVID-19 misinformation and scams, visit the Unite Against COVID website.   


Ngā manaakitanga ki runga i a tātou katoa i tēnei wā.